Back to vacancies

Concierge (m/w/d)

Grand Hotel Kronenhof

100%

01.12.2026

Season (3-4 months)

Apply now

This is you

Guest care at the highest level: Warm reception of our guests and ensuring smooth, professional service at the Concierge desk.
Luxury Standards: Consistent compliance with and active application of Leading Quality Assurance (LQA) and Forbes standards throughout the guest journey.
Fulfilling individual wishes: Personalised assistance ranging from insider recommendations and restaurant bookings to organising tailor-made experiences in the Engadin.
Coordination & Logistics: Seamless organisation of arrivals and departures, luggage and valet parking services, as well as coordinating all shuttles and transfers.
Relationship Management: Building and maintaining excellent relationships with local partners, mountain railways, event organisers, and regional service providers.
Cross-departmental Communication: Ensuring a flawless flow of information within the Concierge team and close collaboration across all departments.
Fleet & Equipment Maintenance: Overseeing the proper care and upkeep of the hotel fleet and operational equipment.

This is what you move with us

Professional Experience: Several years of experience as a Concierge within the 5-star hotel industry.
Luxury Service Standards: Sound knowledge and practical experience with LQA and Forbes standards.
Local Knowledge & Passion: Excellent knowledge of the Engadin region and local area, or the motivation to acquire it quickly.
Composure & Presence: Exceptional hospitality mindset, diplomatic negotiation skills, absolute discretion, and a polished appearance.
Working Style & Mobility: Independent, highly structured approach to work, digital proficiency, and a valid Category B driving licence.
Language Skills: Business fluent German and English; additional foreign languages are an asset.

Benefits

At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Apply now

Similar jobs

See all jobs

Demi Chef de Partie - start immediately (m/w/d)

Grand Hotel Kronenhof

100%

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: Your MissionYour stage – our heart behind the scenes: At our hotel, it's not just our guests who take center stage – our employees also deserve culinary moments that inspire. As Cook in our newly established Staff Restaurant, you are both host and culinary expert. With fresh, creative cuisine and an open ear for the wishes of our team, you help ensure that our colleagues feel truly at home. Your Responsibilities Preparation of varied, balanced menus for our team – with attention to detail and a passion for quality Being a host in the staff restaurant: welcoming, engaging, and creating a positive atmosphere Menu planning and implementation of culinary theme weeks – your ideas are welcome Combination of buffet service and live cooking Ensuring smooth operations in your section – from mise en place to spotless kitchen closure Adherence to hygiene regulations according to HACCP – cleanliness is second nature to you Close collaboration with the kitchen team, purchasing, and HR – to ensure a great experience for our crew This is youCompleted training as a certified chef or equivalent qualification Experience in both hot and cold kitchen, ideally in communal catering or the hotel industry A passion for working with people – you enjoy being a host, even for your colleagues Strong organizational skills, resilience, and a structured working style Creativity in menu planning – seasonal, balanced, and full of flavor languages: must-have English, additional languages are a plus If you’d like to combine your love for culinary arts with a true host mentality – and contribute to one of the most beautiful hotels in Switzerland – we look forward to receiving your application. BenefitsAt Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Office Employee/ Steward - immediate start (m/w/d)

Grand Hotel Kronenhof

100%

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: This is what you move with usService & Host Presence (Front-of-House):Actively support during service hours with a host-oriented mindset.Maintain clean, orderly, and beautifully presented buffet and table areas.Regularly replenish cutlery, crockery, napkins, and hygiene supplies (soap, hand towels, etc.).Cleanliness & Stewardship (Back-of-House):Ensure impeccable cleanliness and organization across our high-end kitchen, back office, and washing stations.Ensure the careful handling, precise cleaning, and proper storage of porcelain, silverware, glassware, and heavy cookware (blackware).Culinary & Logistics Support:Support the kitchen team by fetching supplies and goods from cold storage / basement refrigerators.Assist our culinary team with basic kitchen prep work during non-peak service times. This is youHospitality Experience: Solid background in kitchen stewardship, dishwashing, or F&B support, ideally within a high-demand or luxury hospitality environment.Host Mindset: A proactive, service-oriented attitude—you take pride in being visible, helpful, and maintaining a high standard out front as well as in the back.Language Skills: Good conversational English skills are required to ensure clear communication with team members and guests; German and/or Italian are a strong advantage.Team Spirit & Flexibility: High physical stamina, adaptability during peak service times, and a reliable, hands-on approach to teamwork. BenefitsAt Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

Chef de Partie - Gardemanger (m/w/d)

Grand Hotel Kronenhof

100%

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture: Your mission:To strengthen our kitchen team, we are looking for a passionate Chef de Partie – Gardemanger (f/m/d) who delivers top quality to the plate with passion, precision, and a flair for cold culinary artistry.Section Ownership: You lead the gardemanger section independently, preparing exquisite cold starters, salads, creative carpaccios, tartares, terrines, and sophisticated canapés to the highest standard (16 GaultMillau points).Flawless Mise en Place: You organise your section with structure, precision, and a sharp eye for detail – from handling delicate raw produce and fresh herbs through to the final, immaculate presentation at the pass during service.Creative Input: You actively contribute your own ideas for seasonal cold dishes, plating concepts, and innovative culinary techniques to the kitchen brigade.Quality & Efficiency: You ensure a smooth service flow at the cold station and maintain exemplary hygiene, cold-chain, and HACCP standards at all times.Team Spirit & Mentorship: You provide inspiring leadership to Commis de Cuisine and apprentices on your section, fostering a respectful and encouraging work environment. This is you:Solid Foundation: Completed professional chef training and several years of experience in fine dining or luxury gastronomy, ideally with specific exposure to the gardemanger station.Passion for Produce: Deep knowledge of fresh raw ingredients, cold preparation techniques, and seasoning, paired with a strong commitment to premium quality and aesthetics.Precision under Pressure: A calm demeanor, composure, and sharp focus, even during peak service hours when timing is critical.Personality: High personal standards of quality, a true team-player mindset, resilience, and a genuine passion for high-end gastronomy.Languages: Must-Have: Italian. Ideally, good knowledge of English or German.What You Can Expect from Us:Shape World-Class Gastronomy: Work within one of the most prestigious kitchen brigades in the Swiss Alps.Room for Growth: Tailored professional development opportunities and career advancement prospects within the Kulm Group.Attractive Living Environment: Work and live in the breathtaking mountain landscape of the Engadin, featuring attractive staff benefits and employee accommodation. BenefitsAt Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.